ISO 14001:2015 (Lead Auditor)

This highly interactive, intensive and challenging 5-day training programme is designed for those people who require an in-depth understanding of auditing techniques and skills associated with the Lead Auditor role.

Objectives

Through the combination of interactive tutorials, workshops, photo site tour, case studies and simulated audits, the ISO 14001 Lead Auditor training course will enable delegates to:

Apply the requirements and principles of ISO 14001 to the specific processes and needs of your company as well as those of your suppliers

Assess compliance of an organization to meet your company’s own internal or external (for example Certification Body) requirements.

Plan, develop and implement an internal audit process appropriate to your organization and which supports your environmental policy.

Conduct audits to professional criteria with confidence, gathering objective evidence through observation, interviewing, document trails to provide factual audit reports that will facilitate improvements to the EMS.

Prerequisites

Those attending this course are expected to have prior knowledge of the following:

Environmental Management principles and concepts

The Plan, Do, Check, Act (PDCA) cycle

Environmental issues including an appreciation of environmental protection and pollution prevention and control

Environmental management terms and definitions

Appreciation of environmental compliance issues

Environmental management terms and definitions

Typical structures for environmental management systems including process-based systems

Structure, content and requirements of ISO 14001:2015

This knowledge can be gained in a number of ways:

Previous experience and existing knowledge

Attending an ISO 14001 Foundation course or equivalent

Reading or self-study

Content

Auditing the requirements of ISO 14001:2015

Key focus areas for auditing core environmental processes

Overview of auditing for compliance

Objectives and types of environmental audits

Roles and responsibilities of auditors and of lead auditors

Auditor skills & development

Processes and techniques for planning, conducting & reporting audits

Audit follow-up activities and auditing for continual improvement

Effective audit planning, execution and reporting based on current auditing standards

Identifying valid findings, non-conformities and corrective action management.

Course Duration and Fee:

This is a five-day intensive course and fee covers training course manual and welfare.

Cosinen’s High Performance Selling drives behavior change and accelerates business results 

Cosine’s High Performance SellingTM (“HPS”) combines a best-in-class selling methodology with proven and powerful sales training to help businesses transform the way their sales force sells. HPS is based on three organizing principles:

  • Salespeople must combine sales process, deal strategy, and excellent dialogue skills to be successful.
  • Salespeople need tools embedded in their work stream to support the adoption of sales process and strategy.
  • Effective sales processes are defined by leading indicators, or verifiable outcomes, at each stage that correspond to customer buying behavior, not to sales rep behavior.

The High Performance SellingTM solution addresses the tougher and more competitive selling environment created by customers demanding more value, speed and control of the process. The HPS solution consists of five key components, each of which can be implemented separately or as a comprehensive, holistic performance improvement solution. They are:

  • Sales Process Consulting (which includes identification of verifiable outcomes)
  • High Performance SellingTM Skills Diagnostic
  • Highly Interactive, Customized Training
  • CRM-embedded Tools
  • Coaching to Sales Process, Deal Strategy, and Quality Customer Dialogues

The High Performance SellingTM solution is a powerful combination of sales methodology, training, and sustainment to accelerate behavior change leading to more consistent and higher levels of performance. It enables business-to-business sellers to identify more opportunities in their existing accounts and with prospects and provides the tactics and strategy to pursue and win competitive deals.

Upon completion of the course, participants will be able to increase their sales performance by:

  • Applying a client-focused approach to develop and expand client relationships, leverage internal resources, and increase your sales results
  • Applying a consistent and repeatable sales process based on winning practices to increase selling efficiency and improve opportunity forecasting
  • Learning a method for evaluating the appropriate stage for each opportunity in the sales process
  • Identifying the appropriate points in the sales process for strategic decision making
  • Further developing dialogue skills in order to uncover the client’s challenging issues and communicate the positive business impact your company’s solutions will have on these issues
  • Defining what different stakeholders value and to tailor how you communicate your company’s value accordingly
  • Expanding existing relationships by reaching new decision makers
  • Utilizing tools that enhance the selling process, strategic decision making, and client dialogues
  • Developing feedback and self-coaching skills in order to ensure ongoing development

Blended, stand-alone classroom, eLearning, webinar, Train-the-Trainer

This is a five-day intensive course and fee covers training course manual and welfare.

  • Auditing the requirements of ISO 14001:2015
  • Key focus areas for auditing core environmental processes
  • Overview of auditing for compliance
  • Objectives and types of environmental audits
  • Roles and responsibilities of auditors and of lead auditors
  • Auditor skills & development
  • Processes and techniques for planning, conducting & reporting audits
  • Audit follow-up activities and auditing for continual improvement
  • Effective audit planning, execution and reporting based on current auditing standards
  • Identifying valid findings, non-conformities and corrective action management.